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Privacy & Cookie Policy

Privacy & Security

At Indulane Inc., we believe that your online shopping experience should be convenient, pleasant, private and secure.

This privacy and security policy describes how we use and protect the information that you choose to share with us. Please be assured that we respect the compliance guidelines in force.

CONTACT AND SHIPPING INFORMATION

To enable us to fulfill your online purchases of our products using our website, we will ask you to voluntarily provide your contact and shipping information, such as your name, email address, postal address, and telephone number. We use this information to complete your transaction and to enable you to access certain features and functions of our website. By providing such information and initiating a purchase on or through our website, you are providing us with your informed consent to use such information for the purposes described in this privacy and security policy. If you choose not to provide the requested information, you will not be able to use those features of our website, and you will not be able to conduct transactions through our website. We may also use your information to contact and correspond with you and to respond to your inquiries. With your consent, we may send you, from time to time, emails or other communications regarding goods or services we believe will interest you, for example to:

  1. Fulfill requests for products, services or information
  2. Provide customer service care
  3. Run contests or promotions
  4. Offer new products and services
  5. Measure and improve the effectiveness of our website or our marketing endeavors
  6. Tailor our online or in-store offerings to your preferences

Note: It is your responsibility to ensure the information you provide to us is accurate. You can do so by updating your profile on the “My Account” page.

PAYMENT INFORMATION

We use only well-known banking partners, such as TD Bank and PayPal, to process our customers’ credit card transactions. When you purchase products through our website, your payment card information is collected by our banking partner in order to process your payment. Only our banking partner has access to your transaction-related payment information. Your payment card number and other payment information are not stored on our servers.

SECURITY

We take security seriously, and we take commercially reasonable precautions to protect your information from unauthorized use, loss or disclosure, including by using Secure Sockets Layer (SSL) encryption. You acknowledge, however, that no method of transmission over computer networks, including the Internet, is 100% secure. Accordingly, we do not and cannot guarantee the security of any information you provide to us.

COOKIES

Cookies are small text files stored on your computer’s drive that identify your computer and allow websites you visit to recognize your computer and remember information you provide to the websites. You can adjust your browser settings to accept or reject cookies, and you can delete cookies automatically or manually. The lavieenrose.com website requires you to enable your web browser cookies in order to be able to view products, sign in and use other features. Depending on your browser preferences, when you shop at lavieenrose.com, a cookie is stored on your computer. The cookie contains a unique identification code and lets you:

  1. Add a product to your shopping bag
  2. Proceed to check out
  3. Save your shopping bag and retrieve it the next time you visit the site

The cookie also helps our server remember your scrolling bar position on our website. No personal information, such as contact or payment information is stored in the cookie.

THIRD PARTIES

Boutique La Vie en Rose Inc. does not sell its users’ information to other companies. Of course, we must disclose your shipping information to the shipping company that will deliver your order to you, and when you enter your payment card information when placing an order, our banking partner receives your payment information so that it can process your payment. We do not share your information for any reason other than to make our website available to you,  to fulfill your orders and to provide you with customer service.

MARKETING ACTIVITIES (CONTESTS, PROMOTIONS AND SURVEYS)

Occasionally, we may run contests, promotions, or surveys. If you choose to participate, you may be asked for your contact information, as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information for analysis, but in a way that ensures contest participants cannot be identified. We will not share personal information from entries. All contests are subject to rules that will be available for each particular contest.

CHANGES

Boutique La Vie en Rose Inc. may occasionally modify, amend or otherwise update this privacy and security policy. Any such changes shall be effective immediately upon their posting on our website. Following the posting of such changes, your continued use of our website will constitute your acceptance of this privacy and security policy.